✓ FAST PROCESSING • CLEAR DELIVERY TIMES

Shipping and Delivery Policy

Clear information about order preparation, European local warehouse delivery, wholesale shipping from China, and the courier services used for each destination.

⚡
1 Business DayStandard order preparation time
🏬
European WarehousesLocal dispatch available for selected European markets
🚚
3–7 Business DaysEstimated local delivery in selected European countries
💬
Customer SupportHelp with shipping and order status enquiries
UZY Shipping

From Order Placement to Final Delivery

Delivery consists of two separate stages: order preparation and transportation. Estimated transit times begin after the parcel has been dispatched.

1
Order PlacedYour order is received and enters our processing system.
2
Order PreparationStandard preparation time is 1 business day.
3
Dispatch & DeliveryThe parcel is handed to the available courier for your destination.
01

Order Processing Time

Order preparation begins once an order has been placed and continues until the parcel is handed over to the courier service.

  • standard preparation time: 1 business day
  • our logistics centre operates Monday to Friday
  • public holidays are excluded from standard processing days
  • minor delays may occur during peak or holiday periods
Orders placed during weekends or public holidays may begin processing on the next available business day.
02

Shipping from Local European Warehouses

For selected European destinations, orders may be dispatched from local European warehouse stock.

🇭🇺 HungaryEstimated delivery: 3–7 business days
🇵🇱 PolandEstimated delivery: 3–7 business days
🇨🇿 Czech RepublicEstimated delivery: 3–7 business days
🇵🇹 PortugalEstimated delivery: 3–7 business days
🌍 Other European RegionsEstimated delivery: 5–10 business days
📦 Warehouse AvailabilityDispatch location depends on stock availability and the destination.
Delivery times are estimates rather than guaranteed arrival dates. Actual transit time may vary due to courier operations, public holidays, peak periods or other logistics conditions.
03

Wholesale Orders

Wholesale orders may follow a different logistics route from standard local-warehouse retail orders.

10–15 Business DaysEstimated shipping timeframe for wholesale orders dispatched from China

The exact shipping route and timeframe may depend on order volume, destination, stock status and the logistics method selected for the order.

For larger wholesale orders, please confirm the expected dispatch location, shipping method and estimated delivery time with our B2B team before payment.
04

Shipping Methods and Couriers

Courier selection depends on the destination, warehouse, parcel type and local logistics availability.

GLS
CTT
Magyar Posta
MPL
The courier shown for a specific order may differ depending on local logistics conditions and service availability.
05

Weekends, Public Holidays and Peak Periods

Order processing is normally carried out Monday to Friday, excluding public holidays.

Weekends, national holidays, seasonal peaks and high-volume periods may extend either preparation or transit time.

06

Delays and Delivery Issues

We aim to process and dispatch orders efficiently, but delivery delays may occasionally occur due to circumstances outside our direct control, including courier network conditions or exceptional logistics events.

If you have a question about your parcel or order status, please contact customer support and provide your order number.

Shipping at a Glance

Key delivery information in one place.

⚡ ProcessingStandard preparation time: 1 business day
🏬 Local EU WarehousesSelected European destinations may be fulfilled locally
🚚 Selected EU MarketsHungary, Poland, Czech Republic and Portugal: 3–7 business days
🌍 Other European RegionsEstimated delivery: 5–10 business days
📦 WholesaleEstimated 10–15 business days when dispatched from China
🚛 CouriersGLS / CTT / Magyar Posta / MPL depending on local logistics

Need Help with Your Shipment?

If you have questions about delivery or your order status, contact our customer support team and include your order number.

✉ [email protected]
© UZY · Shipping and Delivery Policy